Reference

Terms Conditions for Your dana189 login Account

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the platform. Access and eligibility depend on local law and are available only where permitted in your region.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessAccount security obligationsSubject to local law
dana189 login Terms Conditions for Your dana189 login Account
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How We Protect Your Account and Data

Account Security

Your account is protected by a verified login flow including OTP confirmation to your registered mobile number. Never share your PIN or OTP with anyone — our team will never ask for it.

Data Retention

We retain account and transaction records for as long as required by applicable regulations. You may request a summary of your stored data by contacting support through live chat or email.

Cookie Policy

We use session cookies to keep your account active across your mobile browser and to remember your preferred wallet — DANA, OVO, or GoPay — so you do not need to re-enter it each visit.

Requesting Changes

To update your registered e-wallet, phone number, or request account closure, contact support via live chat. Wallet changes require identity verification before the new payment method is linked.

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How to Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Our support team is available around the clock to answer questions about these terms, account access, or wallet verification.
Email Support Send a detailed message to our support address for written clarification on specific clauses, account suspension queries, or requests to update your registered DANA, OVO, or GoPay details.
Account Help Centre The help section inside your account covers common terms questions — from withdrawal verification steps to how wallet top-ups are recorded — without needing to contact the team directly.

Common Questions About These Terms

Yes. Every transaction processed through DANA, OVO, GoPay, or any other accepted method is covered by these terms alongside the payment provider's own conditions.

Access depends on local law in your location. These terms apply where use is permitted. If local regulations prohibit access, you are responsible for complying with those rules.

Contact our support team via live chat or email with your registered account details. We will provide a summary of stored data in line with applicable data retention obligations.

We post updates directly on this page. Continuing to use your account after an update is posted means you accept the revised terms. Check this page periodically for any changes.

No. Account credentials are personal under these terms. Sharing your login, OTP, or registered wallet details with another person may result in immediate account suspension.

Submit a request through live chat or email support. Wallet removal and account closure both require identity verification before we process the change on your account.